The following challenge rules and guidelines are intended to ensure the safety of all participants, to meet the requirements of local government guidelines.
All entry fees are non-refundable and GSI Events Ltd retains the right to refuse entry to anyone declaring false information on their entry form, not making the required payment, or otherwise failing to meet the stated entry requirements.
Customers of GSi Events have the right to cancel any entry made over the internet as long as it is done within 14 days of the original entry date.
In the event of postponement
Planning of any event begins a minimum of 12-18 months prior to event day. During this time, costs are incurred from the beginning of this process and covers everything from website hosting, marketing, event planning and risk assessing, right through to ordering of finisher’s items, and finally on the day for road closures, and infrastructure. As such, all entry fees are non-refundable after the initial 14 day cancellation period as stated above.
In the event of postponement (for example, in extreme weather conditions or due to government or local authority imposed restrictions), GSi Events Ltd retain the right to enact any of the following;
Participants would have their entry automatically transferred to either the virtual event, or to the rescheduled event date.
If a participant cannot attend the event on the rescheduled date, they will receive a voucher for no more than 50% of the value of their original entry, and any unfulfilled products which will be able to be used across a variety of available events. The voucher will be valid for a minimum of 9 months but often longer.
GSi Event Ltd also retains the right to refuse entry to anyone declaring false information on their entry form, not making the required payment, or otherwise failing to meet the stated entry requirements.
The Event Director and the Emergency Services reserve the right to stop the event at any time, if deemed necessary. These would be in circumstances beyond our control and no refunds would be given.
Any individual requesting a waiver of any of these rules from the event shall submit a written request no less than 30 days prior to the event date specifying the nature of and reasons for the request.